Effective Date: 11-28-2024
At Casa Atlântico, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website or contact us. Please read it carefully to understand your rights and our practices.
1. Information We Collect
We collect the following types of information to provide our services effectively:
a. Personal Information
- Contact Details: Name, email address, phone number, and WhatsApp number.
- Stay Details: Reservation dates, preferences for apartments or studios, and any special requests.
b. Non-Personal Information
- Technical data such as IP address, browser type, and website usage, gathered via cookies and analytics tools.
2. How We Use Your Information
We use your information for the following purposes:
- Booking Management: To process and confirm your reservations.
- Communication: To respond to inquiries via email, WhatsApp, or phone.
- Customer Support: To address questions or concerns regarding your stay.
- Marketing Communications (Optional): To share promotions or updates about Casa Atlântico, if you have opted in.
3. Sharing of Information
Casa Atlântico does not sell, rent, or trade your personal information. We may share your data in these circumstances:
- Service Providers: With trusted partners that assist in booking management, payment processing, or website hosting.
- Legal Compliance: To comply with legal obligations or respond to valid legal requests.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Afterward, your data will be securely deleted or anonymized.
5. Security Measures
We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to secure your data, no system can guarantee absolute protection.
6. Your Rights
You have the following rights regarding your personal data:
- Access and Correction: Request access to or correction of your personal information.
- Deletion: Request the removal of your data, subject to legal obligations.
- Opt-Out: Decline marketing communications at any time.
- Data Portability: Request a structured, machine-readable copy of your data.
To exercise these rights, please contact us using the details provided below.
7. Cookies and Tracking
Our website uses cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may include links to external websites. Casa Atlântico is not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies.
9. Updates to This Policy
Casa Atlântico reserves the right to update this Privacy Policy. Changes will be posted on this page, with the “Effective Date” updated accordingly.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us: